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7 ways to improve communication within your teams

You can encourage better communication within your team and set them up for success.

boss in meeting with employee at the workspace
Image: Pexels

Communication is one of the key elements to building a successful business. It’s how you get work done, build relationships, and keep your team on the same page.

Furthermore, team communication is essential because it allows everyone to understand what needs to happen next and why. It leads to employee collaboration that improves your business’ bottom line.

Better communication with intranet software fosters enhanced employee engagement, leading to higher productivity and quality.

That said, you might be looking for ways to improve your team’s communication as a team lead or business owner.

This is where we can help. This blog post will discuss various ways to improve your team’s communication. Take a look. 

Encourage active listening

two people sitting down talking to each other. Communication
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Active listening is a communication technique that requires the listener to understand, interpret, and respond to what they have heard. It sounds simple, but it isn’t easy to do.

We usually wait for our turn to speak when we listen instead of truly understanding what the other person is saying. As a leader, you must encourage your team to practice active listening.

Not only will it help them understand their teammates better, but it will also foster trust and respect.

Here are some of the active listening exercises you can implement in your company:

  • The paraphrase exercise: In this exercise, each person must paraphrase what the other person has said before responding. This forces them to listen to and understand what’s being said.
  • The one-word summary: In this exercise, each person must summarize what the other person has said using just one word. This is a great way to ensure everyone is on the same page.
  • The sit-in-silence exercise: This is a great way to encourage people to listen without interruption. Each person must share something for two minutes straight, and the other can’t say anything. After two minutes, it’s the other person’s turn.

Implement nonverbal communication

Nonverbal communication is just as important as verbal communication. Research has shown that nonverbal communication makes up the majority of our communication.

That’s why paying attention to your team’s nonverbal cues is essential.

Some of the nonverbal cues you should look for include:

  • Body language: Is their body language open or closed?
  • Facial expressions: What kind of facial expressions are they making?
  • Eye contact: Are they making eye contact with you or looking away?

Use “I” statements

two woman looking at a computer screen in the workplace
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Using “I” statements is a great way to take responsibility for your thoughts and feelings. It also shows that you’re not attacking the other person.

For example, instead of saying, “You never listen to me,” you can say, “I feel like you’re not listening to me.”

This small change can significantly affect how the other person perceives what you’re saying.

Avoid assumptions

Making assumptions is one of the quickest ways to create misunderstandings. That’s why it’s essential to avoid making assumptions about what your team is thinking or feeling.

If you want to know something, ask them. Don’t try to read their minds.

Keep your emotions in check

It’s important to stay in control when communicating with your team. Getting angry or upset will only make the situation worse.

If you need to, take a few minutes to calm down before continuing the conversation.

Avoiding yes/no questions

happy employees sitting in a meeting
Image: Pexels

Asking yes/no questions is a common communication mistake. That’s because they usually don’t result in a productive conversation.

Instead of asking yes/no questions, try to ask open-ended questions that encourage your team to share their thoughts and ideas.

Be clear and concise

This means getting straight to the point without beating around the bush. Being clear and concise will help ensure your team understands what you’re trying to say.

Final word

Communication is essential for any team to function properly. By implementing the tips above, you can encourage better communication within your team and set them up for success.

Still have any questions or concerns? Ask us in the comments section.

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Chris has been blogging since the early days of the internet. He primarily focuses on topics related to tech, business, marketing, and pretty much anything else that revolves around tech. When he's not writing, you can find him noodling around on a guitar or cooking up a mean storm for friends and family.

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