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AI bots are taking over property management, and it’s about time

Imagine AI bots handling property management 24/7, ensuring efficient and stress-free maintenance, leasing, and rent reminders.

Property Management IA bot
Image: KnowTechie

Imagine a world where your landlord is always available, never gets annoyed, and actually remembers your name.

Welcome to the age of AI property managers – and it’s kind of awesome! The New York Times recently spotlighted this trend, and we’re here for it.

In Dallas, the folks at the District at Cypress Waters apartment complex have brought in some fresh blood to handle the nitty-gritty of property management.

Meet Matt and his AI companions revolutionizing property management

AI chat bot
Image: Pixabay

Meet Matt, the 24/7 maintenance coordinator who never needs a coffee break.  Matt’s not your typical Texan – he’s an AI bot, and the tenants love him.

As The Times reported, the eight human staffers were previously drowning in a sea of 814 apartments and townhomes.

But with Matt on board, scheduling repairs and fielding late-night requests is a breeze. It’s a change that’s earned kudos from both tenants and colleagues alike.

Matt’s got friends, too. There’s Lisa, the leasing bot with a professional touch, and Hunter, the rent reminder bot who means business. Property manager Jason Busboom handpicked their personalities because why not?

This is the future, after all. Busboom told The Times he chose Matt to be “friendly and helpful,” while Hunter needed to sound authoritative when it’s time to pay up.

AI isn’t just a novelty – it’s a game-changer for the industry. According to McKinsey, AI could bring a whopping $110 to $180 billion in value to real estate. That’s a lot of rent checks.

Chatbots like Matt, Lisa, and Hunter are just the start. AI is streamlining energy use, nailing down property valuations, and even generating leads. It’s not about replacing humans entirely, but about letting them focus on the stuff that matters.

Of course, there are challenges ahead. But with great power comes great efficiency, right? The age of AI property management is here, and it’s looking pretty promising.

So, the next time you need a leaky faucet fixed at 2 a.m., don’t be surprised if a bot named Matt answers your call. And honestly? You might just be glad he did.

The next time you need your sink fixed, will you call an AI chatbot? Drop us a line below in the comments, or carry the discussion to our Twitter or Facebook.

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Kevin is KnowTechie's founder and executive editor. With over 15 years of blogging experience in the tech industry, Kevin has transformed what was once a passion project into a full-blown tech news publication. Shoot him an email at kevin@knowtechie.com or find him on Mastodon or Post.

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