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OpenAI and ChatGPT are down for a ton of people right now (updated)

On Prime Day of all days….

The image shows an error message indicating that the service status could not be retrieved from openai. Full text: failed to get service status x openai

UPDATE 7/12/2023 7:12 PM: Everything seems to be back up and running. The company’s status page now states all systems are operational.

In this image, openai is announcing that all of their systems are currently operational. Full text: openai all systems operational

Yup, it’s not just you; ChatGPT and OpenAI appear to be down.

According to Downdetector, as of 9:56 AM EST, over 4,000 users have reported outages with the site and API service.

The OpenAI status page also confirms an outage, stating that multiple engines are experiencing elevated error rates. Additionally, Whisper and turbo engines are also impacted.

Some users report that DALL-E is functional while Chat-GPT does not. Guess I’ll be switching to Google Bard” writes another DownDetector user.

The graph shows the number of openal outages reported in the last 24 hours. Full text: openal outages reported in the last 24 hours 1102 1000 500? 0 6:00 pm 9:00 pm 12:00 3:00 6:00 9:00 12:00 pm 3:00 pm
Image: KnowTechie

The issue first came to light around 09:38 PDT when OpenAI admitted they were investigating the problem. Users across both free and paid tiers reported increased latency and error rates – that’s tech-speak for “things weren’t going so well.”

But fear not! After some frantic keyboard mashing (we assume), things started looking up again by 10:15 PDT. The company reported a partial recovery but warned users that they might still experience some issues.

Finally, by 10:40 PDT, OpenAI declared victory over their unruly code gremlins and announced that everything was back on track. ChatGPT logins are now fully functional again, with conversation error rate and latency having recovered.

OpenAI is currently keeping an eagle eye on the situation to ensure this hiccup doesn’t repeat itself anytime soon.

Elevated error rate for ChatGPT logins

Resolved – The issue has been resolved.
Jul 1110:40 PDT

Monitoring – ChatGPT logins are fully back, and conversation error rate and latency has recovered. We’re monitoring the incident now to ensure recovery is sustained.
Jul 1110:15 PDT

Update – We are continuing to investigate the incident. We are seeing a partial recovery, but are still seeing increased latency and error rates for both ChatGPT free and paid users.
Jul 1109:38 PDT

Investigating – We are currently investigating this issue.

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Kevin is KnowTechie's founder and executive editor. With over 15 years of blogging experience in the tech industry, Kevin has transformed what was once a passion project into a full-blown tech news publication. Shoot him an email at or find him on Mastodon or Post.

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