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Plex users: Reset your password – a data breach has you at risk

Plex is requiring all of its users to change their passwords before logging back in.

Plex pass logo
Image: Plex

If you use Plex, you might want to go ahead and change your password as soon as possible. The company recently sent out a letter informing users of a recent data breach that compromised a bunch of user data.

Troy Hunt took to Twitter earlier this week to share their own experience with the recent Plex breach.

Hunt is the creator of Have I Been Pwned, a platform dedicated to letting users know if their email account has been compromised in a breach of any sort.

In the letter, Plex confirms that a third-party bad actor has gained access to a subset of the company’s data troves.

The data compromised includes users’ emails, usernames, and encrypted passwords. Fortunately, Plex doesn’t store any payment information, so your credit cards are safe.

READ MORE: Uber was hacked by a teenager – here’s what we know so far

As Hunt notes, there’s not really much that users can do to avoid these kinds of breaches, except for not using the service in the first place. So it’s important that you maintain complex, unique passwords across all services like Plex.

Using a password manager, like 1Password or LastPass, makes it easier to establish complex passwords across your accounts. That way, when one password is compromised, your others may still be okay.

Plex says it has identified the method used to gain access in the breach. Although, the company didn’t clarify what that method was.

Image of a plex password reset screen on purple background
Image: KnowTechie

For now, Plex requires everyone to change their passwords. Hunt later pointed out in a subsequent tweet that he was having difficulty getting a password change to go through.

Unchecking the box for “sign out connected devices after password change” made changing his password possible. So if you use Plex, change your password as soon as possible.

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Staff writer at KnowTechie. Alex has two years of experience covering all things technology, from video games to electric cars. He's a gamer at heart, with a passion for first-person shooters and expansive RPGs. Shoot him an email at

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