Ring changes policy to require warrants for footage requests

Just a heads up, if you buy something through our links, we may get a small share of the sale. It’s one of the ways we keep the lights on here. Click here for more.

Ring, the Amazon-owned home surveillance company, announced that it would be shutting down its Request for Assistance (RFA) tool, which allows police to post requests for user surveillance footage to the company’s Neighbors app, without first obtaining a warrant.

Ring will no longer offer a customer-facing feature that facilitates video sharing between customers and law enforcement, the company announced in a blog post.

Starting this week, the RFA feature will disappear, but law enforcement officers can still access Ring users’ surveillance footage without a warrant in certain circumstances, such as emergency situations.

Furthermore, public safety agency posts will still be public and will be available to view on the Neighbors app feed. Additionally, officers can directly request footage from users.

Ring takes great first step towards better privacy

The Electronic Frontier Foundation, an NGO that champions user privacy, celebrated the decision.

In a blog post, the EFF states that “this is a victory in a long fight, not just against blanket police surveillance, but also against a culture in which private, for-profit companies build special tools to allow law enforcement to more easily access companies’ users and their data”.

Still, the EFF believes more can be done to protect user privacy, such as enabling end-to-end encryption by default and turning off default audio collection.

So, if you have a Ring camera or video doorbell, the police can still ask you to share your footage with them without a warrant, but they cannot demand it.

If you want to share it with them, that’s your decision and nothing is stopping you, but they can no longer ask for the footage directly from the company without coming up with a warrant unless there’s an emergency situation.

Have any thoughts on this? Drop us a line below in the comments, or carry the discussion to our Twitter or Facebook.

Editors’ Recommendations:

• Does Ring camera work without a subscription?
• Review: Abode Wireless Video Doorbell
• How to enable end-to-end encryption on Ring cameras
• Ring is recalling a bunch of video doorbells after it was found they can catch on fire