You can now start the claim process if you owned a faulty Google Pixel or Pixel XL

The payout is bigger if you had microphone issues.

by
Joe Rice-Jones
August 13, 2019

Image: Android Central

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Back in May, we reported that the class action against Google for the well-documented Pixel and Pixel XL microphone issues has been settled.

Now, the claims window has opened up, so if you’re one of the affected, go put in your claim.

You’ll get the most payback if you had multiple phones with the microphone issue, less if it was only one, and a token if you had an unaffected handset manufactured before a certain date.

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If you had a Google Pixel or Pixel XL with microphone issues, here’s how to claim

If you had a Google Pixel or Pixel XL manufactured before January 4th, 2017 – you’re eligible to claim. Go to the settlement site and fill in your details.

You’ll also need proof of purchase of the device(s), and any documentation about your audio issues.

There are four tiers for compensation:

If you had a Pixel or Pixel XL with microphone issues that you also had microphone issues with the replacement, you could get up to $500 from Google
If you owned a Pixel or Pixel XL with microphone issues but you didn’t return it, you could get up to $350
If you owned a Pixel or Pixel XL made before January 4th, 2017, and claimed on your insurance for the microphone issue, you could get up to the total value of the handset
If you owned a Pixel or Pixel XL made before January 4th, 2017, and found no microphone issues, you could still get up to $20

Basically, if you owned a Pixel or Pixel XL made before January 4th, 2017 – go claim. You might get a nice check.

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Have you had issues with your Pixel or Pixel XL? Plan on filing a claim? Let us know down below in the comments or carry the discussion over to our Twitter or Facebook.