If you have an Apple Card, you’re going to want to make sure you don’t lose your iPhone
Otherwise, you’ll have to jump through hoops to pay your bill.
So Apple’s new Apple Card is supposed to be the best of Apple merged with the best of fintech. I mean, it takes seconds to apply, seconds to get approved, and normally, seconds to do anything you need with your account. So, with how tightly integrated the Card is with your iPhone, what happens if you lose the latter?
Well… that’s what BuzzFeedNews set to find out, and the answer is kinda annoying.
If you lose your iPhone, paying your Apple Card bill gets exponentially more difficult
See, for a financial product designed to be simple to use, it’s anything but if you don’t have your iDevice. You don’t get paper statements, so you can’t pay with a check. There isn’t even a website that you could go to see your balances, statements, or anything else about your account if you lose the iPhone with the all-important Wallet app on it.
To pay your bill requires either getting another iPhone, using an iPad with the Wallet app, or call Apple Support. If you need to call, Apple will then transfer you to a Goldman Sachs specialist, and you’ll need the following info:
- Your full name
- Date of birth
- Last four digits of your Social Security Number
- The phone number associated with your account
Apple says you should turn on Find My iPhone to help locate or remotely wipe your lost devices, plus add a passcode for unlocking. They also say you can schedule future payments in the Wallet app, so if you do lose your iPhone, you have some time before you have to make a manual payment again.
Still, this is a terrible way to administer a financial product. There should be a website so you can make payments without having to talk to anyone if you lose your iPhone, I mean that’s why most of us go digital in the first place. In not having one, Apple’s supposedly-forward-thinking Card is one step forward, several steps back.
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- Samsung quietly removed its ads throwing shade at the iPhone
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