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Best Buy will now deal with your pesky mother-in-law’s tech questions for $200 a year

The new service will even cover devices you didn’t purchase from Best Buy.

best buy tech support
Image: Digiday

Do you have a pesky neighbor that’s always looking for free tech advice? How about a loving mother who never seems to understand how to work her smartphone? With Best Buy’s new Total Tech Support program, the retailer will assist with products, even if you purchased them elsewhere.

For $199.99 per year, Best Buy’s Geek Squad will provide support in stores, over the phone, and 24/7 online. Examples of things covered by the plan include:

  • Online: PC Virus Removal, Restore Media Creation, Software Install, Operating System Install
  • In-Store: PC Virus Removal, Level 1 Data Recovery (recover deleted files), Operating System Install, Email Setup, Memory Install

Being a Total Tech Support member gives you other perks too, including 20 percent off repairs, 20 percent off Geek Squad Protection and AppleCare, and the ability to schedule in-home services for $49.99-per-incident.

Are you looking for more information? Best Buy has added a Total Tech Support portal on its official site. Visit this page to see an entire list of what’s included in the membership, including the fine print.

If you’re the type of person who only needs to visit Google to find an answer about your newest tech products, Best Buy’s new service probably isn’t right for you. If you like getting outside help, however, it’s something to consider. At the minimum, you should tell that neighbor about the service, or consider gifting your mom a year of service.

For other Best Buy news, see: It appears that Best Buy has ended their Gamers Club Unlocked programBest Buy’s Geek Squad and the FBI have been working together for over 10 years, and Best Buy is closing shop on all of its 250 mobile-phone stores in the U.S.

Is the new Best Buy Total Tech Support program for you? How about a family member? Let us know in the comments below.

Bryan considers himself a well-rounded techie, having written articles for MakeUseOf, KnowTechie, AppAdvice, iDownload Blog. When he's not writing, he's being a single dad and rooting for his alma mater, Penn State, or cheering on the Patriots.

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