Nike pushed an update that basically broke its self-lacing sneakers for Android users

Nike’s Adapt BB self-lacing sneakers have encountered a severe knot it can’t untangle from.

A recent firmware update to the sneaker’s app pretty much broke the sneakers for Android users, essentially locking folks out from accessing the Nike app, which is one of the ways the sneakers self-lace.

The sneakers feature a power-lacing system called FitAdapt which can be controlled via the Nike app or by manually tapping on a button found on the shoe. At this point, it’s unclear if the button is out of service or not. Apparently, this seems to be only affecting Android users.

Naturally, users are not happy about the failed update. As expected, Android users are flooding the app’s Play Store page with an onslaught of negative reviews.

Here’s what some Android users are saying about the update

Image: Screenshot / Google Play Store

When the app works like it’s supposed to, users have a variety of options in customizing their sneakers. Some of the options included in the app are the ability to fine-tune the fit of the sneakers, adjust different presets, customize the shoe’s lights, and simple things like checking how much battery life are left in the shoes.

Sadly, these are some of the things Android users are missing out on with the recent firmware update. From the looks of it, it seems like Nike didn’t even bother testing the update before rolling it out to the masses.

Mind you, these sneakers cost $350.

Update 2/25: Nike is currently working on a fix. A company spokesperson told KnowTechie, “We are seeing isolated connectivity issues related to the setup of the Nike Adapt BB and are actively working to resolve it. If a consumer experiences this, we encourage them to contact Nike Consumer Services.”

Additionally, there seems to be a workaround to get the sneakers paired to the app which involves a hard reset. This can be done by holding down the sneakers’ two buttons. From there, the sneakers should be able to pair again after that.

Were you affected by this? Have any thoughts? Let us know down below in the comments or carry the discussion over to our Twitter or Facebook.

Editors’ Recommendations:

• Nike wants to help you put your shoes on quicker
• Nike’s new smart shoe has me backtracking on previous opinions
• Wanna Kicks is a killer AR shopping app that lets you try sneakers on before buying
• Alphabet’s Verily is developing Smart Shoes for your dumb feet to track your declining mortality
• Nike’s expensive AF self-lacing sneakers are making a comeback and they’ll be a whole lot cheaper

Kevin Raposo

Kevin is KnowTechie's founder and executive editor. With over 15 years of blogging experience in the tech industry, Kevin has transformed what was once a passion project into a full-blown tech news publication. Shoot him an email at kevin@knowtechie.com or find him on Mastodon or Post.