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Ticketmaster’s latest data breach – How to check if you’re affected

Hearing about yet another big data breach can be pretty unsettling, but don’t worry—staying informed and taking proactive steps can go a long way in keeping your data safe.

Ticketmaster logo with "Hacked" text overlay.
Image: KnowTechie

A notorious cybercriminal group claims to have stolen personal data for 560 million Ticketmaster users, reports CBS News.

The hack reportedly exposed 1.3 terabytes of user data, including names, email addresses, and payment information, which was put up for sale online.

The breach occurred in May, when Ticketmaster’s parent company, Live Nation, noticed “unauthorized activity” within a database containing company data.

The company launched an investigation with industry-leading forensic investigators to understand the extent of the breach.

If you suspect your information was compromised by the Ticketmaster data breach, there are steps you can take to protect yourself.

How to check if you were affected

KYC identity
Image: KnowTechie

Check for official communication

  • Email notification: Ticketmaster has begun notifying affected users via email. Check your inbox for any correspondence from Ticketmaster about this breach. Ensure the email is legitimate by verifying the sender’s address and looking out for red flags of phishing attempts.

Visit Ticketmaster’s Breach Notification Page

  • Ticketmaster has set up a dedicated page to address the breach. Visit their Breach Notification Page and enter your email address or account information to find out if your data was part of the hack.

Monitor your financial statements

Person using credit card on laptop for payment.
Image: Pexels
  • Keep a close eye on your bank and credit card statements for any unusual or unauthorized transactions. Report any suspicious activity to your bank immediately to prevent further fraud.

Utilize breach check services

  • Services like Have I Been Pwned allow users to check if their email addresses or phone numbers have been involved in a data breach. Simply enter your email address on their site, and they will provide a list of breaches in which your information was compromised.

Enable credit monitoring

  • Consider subscribing to credit monitoring services. These services will alert you to any significant changes in your credit report, which might indicate identity theft or fraud.

Update your passwords and security questions

  • If you have reused your Ticketmaster password on other websites, change those passwords immediately. Opt for a strong, unique password for each account. Consider using a password manager to keep track of your credentials.

Enable Two-Factor Authentication (2FA)

  • For added security, enable 2FA on your Ticketmaster account and other critical accounts. This will add an extra layer of security by requiring a second form of identification beyond just your password.

As always, be cautious when clicking on links or providing personal information in response to emails claiming to be from Ticketmaster or your credit card company. These could be phishing attempts by scammers taking advantage of the breach.

The hack is a reminder of the importance of using strong, unique passwords and enabling two-factor authentication whenever possible. It’s also a good idea to use a password manager to generate and store complex passwords.

Ticketmaster and Live Nation have not yet released official guidance for affected customers. Check the Ticketmaster website and your email for updates on the breach and any recommended steps to take.

What to do next?

typing on laptop
Image: Unsplash

Hearing about yet another big data breach can be pretty unsettling, but don’t worry—staying informed and taking proactive steps can go a long way in keeping your data safe.

Make sure to follow the steps we’ve outlined above to secure your information. And hey, keep an eye out for any updates from Ticketmaster regarding this incident. Taking these precautions can really help in minimizing any potential risks. 

Have any thoughts on this Ticketmaster data breach? Drop us a line below in the comments, or carry the discussion to our Twitter or Facebook.

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Kevin is KnowTechie's founder and executive editor. With over 15 years of blogging experience in the tech industry, Kevin has transformed what was once a passion project into a full-blown tech news publication. Shoot him an email at kevin@knowtechie.com or find him on Mastodon or Post.

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