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Hackers stole $34 million from – here’s how it happened

Fortunately, the company reimbursed all customers with affected accounts.

bitcoin and $100 dollar bill
Image: Unsplash

Popular crypto trading platform fell victim to a hack earlier this week. The company initially reported the hack through Twitter on January 17. It has now come out with a report explaining what happened and how the hackers made off with more than $34 million dollars in cryptocurrency.

After Monday’s tweet, took some time to investigate the incident before releasing its findings earlier today. The company said that it initially discovered the issue after it noticed a small number of accounts (483, to be exact) were somehow approving transactions without requiring the 2FA authentication from the account user.

After discovering the issue, halted all withdrawals and revoked all 2FA tokens. The company then “migrated to a completely new 2FA infrastructure” before resuming withdrawals 14 hours later.

The platform also added a mandatory 24-hour delay from when a new withdrawal address is added and when the first withdrawal to that address occurs. That window should help give account owners enough time to react to unauthorized addresses before a withdrawal takes place.

READ MORE: Hackers reportedly hacked the DEA

Despite the platform’s quick actions and security upgrades, the hackers still made off with more than 4,800 Ethereum, 443 Bitcoin, and small amounts of other currencies, totaling more than $34 million in currencies. Fortunately, the company reimbursed all customers with affected accounts.

Obviously, it’s never good to see hackers get away with this kind of money. But when it does happen, it’s good to see a company taking full responsibility, reimbursing customers, and revamping the security infrastructure as quickly as did.

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Staff writer at KnowTechie. Alex has two years of experience covering all things technology, from video games to electric cars. He's a gamer at heart, with a passion for first-person shooters and expansive RPGs. Shoot him an email at

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