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How to report scammers, creeps and other pests on Discord

Keep it clean or get the boot.

Image: PaladinsWorld

In the few years that Discord has been around, it’s grown into one of the most popular text and voice chat tools for gaming. That growth has meant an influx of creeps, hackers, scammers and other undesirable types of users sending undesirable messages.

Thankfully, it’s really easy to report messages and users to Discord’s Trust & Safety team, who do a sterling job of keeping the service relatively lamer-free.

How to report servers or users to Discord

Before the Trust & Safety team can look at the unwanted messages and see if they warrant corrective action, there are a few things you need to do. The process is the same if you’re reporting harassment, a user who might be considering self-harm, or even whole servers of unsavory characters.

Step 1: Make sure that what you’re reporting does violate Discord’s community guidelines

You don’t want to make the mistake of reporting something or someone who is actually still within the community guidelines. Not only is it bad form, but it’s also a type of harassment and likely to end up with you getting punished.

Activities and types of messages that Discord’s moderators won’t tolerate include:

  • Harassment
  • Spam messages
  • Violating IP rights
  • Sharing child pornography
  • Glorifying or promoting suicide or self-harm
  • Distributing viruses
  • Threatening another user
  • Sharing images of gore or animal cruelty

If you get a message that you don’t agree with but isn’t covered in this list, it’s best to talk to the moderators of the server that you’re on first. That way they can take action, whether that’s talking to the user, kicking them, or outright banning them from the server.

You can also mute or block the individual causing you stress, so you won’t see their messages anymore.

If you do decide to report the message, do so before deleting it as you need to grab some information from it first. We know, you don’t want to read/see whatever objectionable things got sent to you but you only have to see it briefly to grab the IDs. Once safely reported, you can delete the message.

Step 2: Turn on developer mode and find the relevant ID codes

If you’re an iOS user of Discord, you can simply hold your finger on top of the message and hit the big, red “report” option that pops up. That’s it, with no confirmation of the report so be careful not to accidentally trigger the report function.

On the web app, desktop, and Android apps, you’ll need to do a bit of information gathering before filing a report.

  1. First, head to the Settings via the gear-shaped icon next to your screen name in the bottom left-hand corner. Then select the Appearance tab, scroll all the way down to the Advanced section and toggle the switch next to Developer Mode.
  2. Then it’s a matter of collecting three ID codes, those for the User, the Message and channel, and for the Server.

  3. To get the User ID, go to the message in question, right-click on the User’s name (or long-press on Android), and select Copy ID. Paste this into a text file or note, and label it as “User ID” as you’ll need it later. Even if the user changes their name, this ID will still identify them.
  4. Then right-click (or long-press on Android) on the message text itself. You’ll want to hit the Copy ID option as before, and save it tagged as “Message and channel ID” for use later in the report.
  5. Now, go over to the icon for the Server on the left side of the screen (or the User’s profile picture if it’s a DM), right-click (or long-press) on that, and hit Copy ID and save this with a “Server ID” tag.
  6. Then it’s time to take all that information over to the Discord Trust & Safety Team’s reporting page. Enter your email address (the one you signed up for Discord with), select the type of report in the dropdown box named Report Type, and fill in the rest of the information. That includes a description of the incident, a subject line, and the three ID Codes that we went to all the trouble to find.|Click on the big report button when done, and the message will get sent to the Discord team to handle.

    discord submit a request

In case you want to retract your report

If you decide that the message wasn’t over the line, or if you accidentally fat-fingered a report on iOS, it’s fairly simple to retract. Head on over to Discord’s Twitter page, DM them, and explain the situation.

They’ll need the email associated with your Discord account, which will let the friendly support member go into the queue and delete your report.

It’s worth remembering that sending false reports on Discord is against its Terms of Service, so if you know you accidentally sent one, talk to their support asap. They usually respond within a few minutes, so it won’t take long.

Have you ever had to report someone on Discord? Did it result in anything? Let us know down below in the comments or carry the discussion over to our Twitter or Facebook.

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