Samsung has been caught throttling over 10,000 apps on the Galaxy S22
This isn’t a good look for the company.
UPDATE 3/4/2022 9:18 AM ET: Responding to reports that the company is throttling the performance of thousands of popular apps, Samsung said a software update is coming that allows users to prioritize performance on any given app. Additional updates can be found further down the post. The original story follows below.
Samsung ships its Galaxy S22 range with a system app called Game Optimizing Service (GOS). The app can’t be turned off by the user, and it isn’t actually improving the performance of your games. What it is doing is throttling performance, for any app on its list.
That means 10,000 of your most-used apps aren’t giving you the full performance out of your expensive Samsung flagship. Ten thousand. That’s a lot of apps, with everything from Instagram to Netflix and even Google apps all affected.
Do you know what isn’t on the list? Benchmarking apps like 3DMark, GeekBench, and more. Check out this video from Korean YouTuber square dream, where they renamed the benchmark app 3DMark. The benchmark immediately gave lower scores.
That’s shady, and Samsung isn’t the only manufacturer doing such tricks. Last year, OnePlus did the same thing on its flagship devices. Eventually, they added a toggle so you could turn off the throttling.
Android Authority reports that Samsung is “apparently investigating the GOS issue.” Will their investigation come back and say the same thing OnePlus did? Namely, that it was throttling for better battery performance.
Is the Galaxy S22 the only handset that features this? We’ll have to wait and see, but it’s disappointing to see Samsung do this in the first place.
UPDATE 3/4/2022 9:18 AM ET: Responding to reports that the company is throttling the performance of thousands of popular apps, Samsung said a software update is coming that addresses these issues.
“We value the feedback we receive about our products and after careful consideration, we plan to roll out a software update soon so users can control the performance while running game apps,” SAYS Samsung spokesperson Kelly Yeo in a statement to KnowTechie.
“Our priority is to deliver the best mobile experience for consumers,” writes Yeo. “The Game Optimizing Service (GOS) has been designed to help game apps achieve a [sic] great performance while managing device temperature effectively. GOS does not manage the performance of non-gaming apps.”
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