Google’s AI assistant, Duplex, is heading to the web to help with car bookings and movie tickets
This could be super helpful.
When Google showed off Duplex last year at its I/O event, it was met with mixed reactions. Quite frankly, it was downright creepy. Now, after tweaking the feature over the past year, Google is back at I/O 2019 to show off new features for the smart assistant.
Google’s Duplex for Web will live within the internet, allowing users to utilize the assistant to help with tasks like booking cars and movie tickets.
The example shown on stage deals with booking a rental car and how Google Duplex can simplify the process
Let’s say you get a Google reminder regarding your trip, you can then say ask Google to help you book a car for the trip with a specific rental agency. It will then open that page up on the web and instantly fill out the pages of information, including the dates of your trip, saving you tons of time. If you’ve booked before, it will even select a car that you might prefer.
Once everything is filled out, you can check out the details to make sure everything is correct and submit the request.
WOW—Assistant can now book things via the web like cars and tables at a restaurant. This flow is just magic. pic.twitter.com/uXsapO4Dz4
— Owen Williams ⚡ (@ow) May 7, 2019
Currently, Google Duplex is available in 44 states, and Google states it will share more about Duplex for Web in the coming months.
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