Google says you can now mail in your busted Google Pixel 3 and 3 XL for repairs

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If you’re having issues with your 5-month old Google Pixel 3 or 3 XL and live in the U.S., Google will now let you mail the phone in for repairs. First reported by Android Police, the company says “all generations of out of warranty Pixels will now be part of the mail-in Google Repair options.”

Previously, Google’s mail-in repair program was only available to older Pixel models before the Pixel 3 and 3 XL. While Google confirmed this news to Android Police, the company’s repair page still doesn’t reflect the change. However, the company says they’ll be updating it soon.

Before the change to Google’s mail-in repair service, users had to visit an authorized repair center if they wanted to get their phone fixed, if one was available in their area.

According to Google’s Repair Center page, sending in your phone to have it fixed could take up to ten days to have it repaired. To initiate the process, users have to enter an IMEI or serial number on the Repair Center Page to get the ball rolling.

Again, the option to enter in a Pixel 3’s IMEI or serial number isn’t available just yet. Google says it will be updating the page soon to make those options available.

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Kevin Raposo

Kevin is KnowTechie's founder and executive editor. With over 15 years of blogging experience in the tech industry, Kevin has transformed what was once a passion project into a full-blown tech news publication. Shoot him an email at kevin@knowtechie.com.