Gaming
How to refund a game on Steam
If you bought a new game and instantly hate it, you have options.
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Quick Answer: To request a refund on a game purchased through Steam, go to Steam Support and click on “I would like a refund” to the game in question. Refunds can only be requested within 14 days of purchase and if the game has been played less than 2 hours
If you’ve purchased a game on Steam that isn’t—in your opinion—very good, you can request a refund.
Naturally, certain conditions apply, so you can’t return any old title you’ve been playing for hours.
If a newly-purchased game isn’t to your taste, you can cut your losses and get all your money back.
While the process isn’t exactly streamlined, it’s not overly complex. Let’s discuss how to return a game on Steam and request a full refund.
What is Steam’s refund policy?
Before you consider returning a purchased product, you should ensure that you’re within the bounds of the Steam refund policy.
With that said, the company states that it will review cases that fall just outside the guidelines.
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You must request a refund within 14 days of purchase and not have clocked more than 2 hours of total playtime.
When you pick up a new game, the two-hour rule is worth keeping in mind so you’re always aware of the cut-off point before you go too deep.
If you don’t quite meet the requirements but still want a refund, putting the request through is worth a try. However, results may vary.
How to refund a game on Steam
You have options if you purchase a game that you end up not liking. Here’s how to refund Steam games:
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Once you’ve submitted the request, you should receive a response within seven days.
Steam honors most reasonable return requests
If your refund request meets Steam’s policy guidelines, you’ll almost certainly get your money back. Only those who abuse the system are likely to be denied.
But if you enjoy abusing the system, you could try beating every game within the two-hour limit, so you never have to pay for a product on the platform again (don’t do that).
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