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Why is my Xfinity router blinking orange?

If your Xfinity router is blinking orange, don’t panic. We’ll explain what it means and what you can do to fix it (if necessary).

Xfinity router on the purple background
Image: KnowTechie

The lights on your Xfinity router aren’t just there for show. These lights can tell you a lot about your internet connection and the health of your router.

For instance, solid white light on an Xfinity xFi Advanced Gateways Router means everything is good.

On the other hand, a solid red light indicates there is no internet connection, and you need to contact customer support.

Here we will discuss what it means when the light on your Xfinity Router is blinking orange.

The company’s official website says that a blinking orange light on the router means that it trying to connect to “Xfinity Systems.” Why is that, and is there a way to fix it? Let’s dive in.

Xfinity router blinking orange: How to fix it

Power source and router on the background
Image: KnowTechie

In most cases, a blinking orange light on the Xfinity router indicates that it is trying to download and install updates.

Typically, these updates take 15-30 minutes, and no action is required from your side. All you have to do is to wait it out.

These updates will ensure that your router is running on the latest security protocol, protecting your home network from any potential threats.

Also, planned updates can solve the occasional router glitches and can improve the overall performance of your router.

However, if the light continues to blink orange even after 30 minutes, it’s time to troubleshoot. Here are a few fixes you can try before contacting Xfinity customer support.

Check the cable connection on your Xfinity router

Showing xfinity router lan cable and phone line cable
Image: KnowTechie

The first thing you need to do is to check if all the cables are connected properly to the router. Just unplug the cables and plug them back in firmly into the appropriate port.

Once you have checked and double-checked the cable connection, check your router and see if the light is still blinking orange or not.

Reboot the Xfinity router

Restart the router by switching off
Image: KnowTechie

A simple reboot can fix several issues, and it is harmless. Just unplug the router from the power outlet and wait for at least 60 seconds before you plug it back in.

Once the router is back on, check if the light has stopped blinking orange.

Remember, a reboot is different from resetting your router. A reboot simply restarts your router, whereas a reset will delete all the custom settings you have made on your router.

Check for an Xfinity service outage

Xfinity service outage screen
Image: KnowTechie

If there is an Xfinity service outage in your area, the orange light on your router will start blinking.

The best way to find out if there is a service outage is to visit the Xfinity website and check for any reported outages in your area.

Wrapping up

In most cases, your Xfinity router will automatically update itself, and the light will stop blinking orange. However, problems can pop up from time to time. If that happens to you, follow the steps above.

If none of these steps work, it is possible that your router is defective or damaged beyond repair. You can always reach out to Xfinity customer support for further assistance.

Have any thoughts on this? Let us know down below in the comments or carry the discussion over to our Twitter or Facebook.

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