The MacBook Pro keyboard is so bad that Apple has been hit with a class-action lawsuit
The keyboard is bad and Apple should feel bad (and pay up).
It is no secret that Apple’s newest MacBook Pro keyboard is hated by a lot of people. The keyboard is plagued with issues, with the smallest debris causing keys to just completely stop working. The low profile, “butterfly” keyboard is now back in the news, this time being served with a class-action lawsuit.
There are two plaintiffs in the case, Zixuan Rao and Kyle Barbaro, who both experienced issues with their keyboards shortly after purchasing MacBook Pros that utilized the butterfly keyboard design. Both took their laptops to Apple stores for repair, with Rao declining help and Barbaro getting a fix before having spacebar failure again afterward. During his second return to the store to get the issue addressed, he found the laptop was no longer under warranty and the fix would cost in excess of $700.
The lawsuit claims Apple is in breach of both express and implied warranty, as well as in violation of the Magnuson-Moss and Song-Beverly Consumer Warranty Acts, California Unfair Competition Law, and California’s Consumer Legal Remedies Act. It also accuses Apple of fraudulent concealment for allegedly covering up the fact it knew the keyboards suffered from such issues.
Do you have a MacBook Pro with the butterfly keyboard? Have you noticed any issues? Let us know in the comments.