How-To
JBL speaker won’t connect? JBL speaker keeps disconnecting?
Learn how to fix common connectivity issues with your JBL speaker, including when the speaker won’t connect and keeps disconnecting.

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One of the most frustrating things can be trying to get your JBL speaker to connect properly.
It can be frustrating to go through the steps to connect your speaker only to find that it won’t connect or that the connection is unstable.
This can be especially frustrating if you’re trying to listen to music or watch a movie, and the audio keeps cutting out.
It seems like it should be a straightforward process – turn on the speaker, wait for your Bluetooth device to make the connection, and start listening.
But we often find ourselves struggling with a stubbornly uncooperative JBL speaker.

Why does my JBL speaker keep turning off?
Your JBL Bluetooth speaker won’t connect due to several possible reasons.
For example, a weak or unstable Bluetooth signal, interference from other electronic devices, or problems with the speaker itself.
For example, things like low battery, outdated firmware, or multiple devices connected simultaneously.
Thankfully, there’s no need to panic. There are steps you can take to try and troubleshoot the problem and get your speaker working properly.
This post provides some tips on things you can do to prevent your JBL speaker from disconnecting. And if your JBL won’t connect, we have some workarounds.
JBL Speaker Keeps Disconnecting: Possible Fixes



You can update your speaker’s firmware via the JBL Portable app from the App Store and Google Play.

This will erase all cache of previous settings and connections, but it could be your best bet to get your speaker working properly again.
To reset most JBL speakers, press and hold the volume up (+) and the Play button simultaneously and let the device restart.

Why won’t my JBL speakers connect to each other?
You’re not alone if you’re having trouble getting your JBL speaker to connect or stay connected.
Many users have reported the very same issues, but the good news is that there are several potential solutions that you can try.
These include restarting your speaker and device, ensuring that your speaker is within range of your device, and having the latest firmware installed on both your speaker and your device.
If none of these solutions work, you may contact JBL customer support.

In the meantime, keep trying and don’t give up – with a little patience and persistence, you should be able to get your JBL speaker working properly in no time.
Hopefully, one of these tips will help get your JBL speaker connected and keep it connected.
If your JBL speaker still won’t connect, your last resort is contacting JBL customer support. But we’re confident you won’t have to go down this route.
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Editors’ Recommendations:
- How to connect JBL speakers to iPhone?
- How do I reset my JBL speaker?
- Here’s how to connect JBL speakers together
- This Amazon sale knocks off 40% on a ton of JBL headphones
Just a heads up, if you buy something through our links, we may get a small share of the sale. It’s one of the ways we keep the lights on here. Click here for more.
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