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JBL speaker won’t connect? JBL speaker keeps disconnecting?

Learn how to fix common connectivity issues with your JBL speaker, including when the speaker won’t connect and keeps disconnecting.

jbl speaker on a purple background
Image: KnowTechie

Quick Answer: To troubleshoot a JBL speaker that won’t connect or keeps disconnecting, double-check that it’s charged and turned on. If that doesn’t work, try restarting the speaker and your device. If the problem persists, reset the speaker and turn off and on the Bluetooth on your device.

One of the most frustrating things can be trying to get your JBL speaker to connect properly.

It can be frustrating to go through the steps to connect your speaker only to find that it won’t connect or that the connection is unstable.

This can be especially frustrating if you’re trying to listen to music or watch a movie, and the audio keeps cutting out.

It seems like it should be a straightforward process – turn on the speaker, wait for your Bluetooth device to make the connection, and start listening.

But we often find ourselves struggling with a stubbornly uncooperative JBL speaker.

jbl bluetooth speaker highlighting aux input, on purple background
Image: KnowTechie

Why does my JBL speaker keep turning off?

Your JBL Bluetooth speaker won’t connect due to several possible reasons.

For example, a weak or unstable Bluetooth signal, interference from other electronic devices, or problems with the speaker itself.

For example, things like low battery, outdated firmware, or multiple devices connected simultaneously.

Thankfully, there’s no need to panic. There are steps you can take to try and troubleshoot the problem and get your speaker working properly.

This post provides some tips on things you can do to prevent your JBL speaker from disconnecting. And if your JBL won’t connect, we have some workarounds.

JBL Speaker Keeps Disconnecting: Possible Fixes

a collection of JBL speakers on a purple background / How do I reset my JBL speaker?
Image: KnowTechie

What can you do when your JBL speaker doesn’t connect? Here are a few tips that might help.

  1. One thing to check is the proximity of your device (Mac, PC, iPhone, or Android) and the JBL speaker. Ensure they are close to each other—usually 30 feet or less.

  2. If the speaker connects on its first try, but you’re having trouble with the connection, try unlinking other devices. Doing so will help reduce the amount of interference the speaker is experiencing.

  3. Be sure your JBL speaker has a fully charged battery. If it is low, charge it before trying to pair it again.

  4. Make sure your JBL speaker’s Bluetooth is turned on and ‘Discovery Mode’ is enabled. Most JBL speakers will have a blinking blue light on the power button when they are in discovery mode.How to connect JBL speakers to iPhone

  5. You should also check the Bluetooth connectivity of the device you are trying to connect with. If it is weak or spotty, that might be the reason your JBL speaker keeps disconnecting.jbl speakers next to iphone showing how to connect

  6. If other electronic devices (especially a Wi-Fi router) are near your JBL speaker, it may be causing interference; try moving the speaker to a different location.

  7. If your JBL speaker has been functioning correctly in the past but has started to disconnect just recently, it’s possible that the speaker’s firmware needs an update.

    You can update your speaker’s firmware via the JBL Portable app from the App Store and Google Play.jbl connect android app

  8. If these solutions aren’t working, consider resetting your JBL speaker to its factory default settings.

    This will erase all cache of previous settings and connections, but it could be your best bet to get your speaker working properly again.

    To reset most JBL speakers, press and hold the volume up (+) and the Play button simultaneously and let the device restart.jbl speaker keeps disconnecting how to fix on purple background

Why won’t my JBL speakers connect to each other?

You’re not alone if you’re having trouble getting your JBL speaker to connect or stay connected.

Many users have reported the very same issues, but the good news is that there are several potential solutions that you can try.

These include restarting your speaker and device, ensuring that your speaker is within range of your device, and having the latest firmware installed on both your speaker and your device.

If none of these solutions work, you may contact JBL customer support.

Pairing multiple JBL Speakers Together step 2
Image: KnowTechie

In the meantime, keep trying and don’t give up – with a little patience and persistence, you should be able to get your JBL speaker working properly in no time.

Hopefully, one of these tips will help get your JBL speaker connected and keep it connected.

If your JBL speaker still won’t connect, your last resort is contacting JBL customer support. But we’re confident you won’t have to go down this route.

Have any thoughts on this? Carry the discussion over to our Twitter or Facebook.

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