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How to call someone from your Amazon Echo

Amazon is not slowing down with Echo products and updates, here’s the latest one to go live. Here’s how to make phone calls on the Amazon Echo.

Image: Kevin Raposo

Amazon continues to release new Echo devices, but that doesn’t mean they aren’t updating existing devices to allow for more functionality. The latest update to hit the Echo gives users the functionality to make and receive calls in tandem with any of your friends that also own an Echo. You will not be making any calls to your Echo-less friends, which is a bit of a letdown, but that shouldn’t come as much of a surprise.

Ok, so, you have an Echo and want to start making calls and sending messages to your friends and family who also have an Echo – now what?

First, you’re going to need to update your Alexa app through the App Store or through Google Play. You’ll get a snazzy, new icon and the new functionality needed to gossip with your friends through your Echos. You’ll be required to sign back into your Amazon account and make sure you have your name attached to the account as that is how you will be identified during outgoing calls. You’ll also have to give Alexa access to your contacts, as this is how it will identify other people in your contacts that have also gone through with the update.

From there, open the new and improved Alexa app and find the new “Messages” tab. Here is where you’ll make calls, see messages, and browse available contacts. To call someone, simply find their name and number and you’re good to go. You’ll want to make sure your phone contact information matches their attached Amazon account number listed, but other than that, you should be good to go.

To place a call, a simple, “Alexa, call Kevin” is all it takes and your Echo will place the call. Incoming calls are indicated by a green ring on your device and a simple, “Alexa, answer the call,” will accept the incoming call. If you’d prefer to leave a message, replace the “call” prompt with “message” and you’ll leave a message that can be played back by the recipient at any time.

This new update applies to both the original Echo and the Echo Dot, but it does not work with the Tap. Amazon continues to impress it their new products and updates, and this latest one is no exception.


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