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Apple increases iPhone screen repair prices

The price hike, which was quietly introduced by Apple, was first spotted by users on Reddit.

cracked iPhone
Image: CNN Money

Cracked mobile phone screens are a common problem. According to recent research carried out by O2, around half of all smartphone users have damaged the screen on their phone at least once since buying it. In fact, in the UK alone, more than 7 million people are estimated to be walking around with a cracked screen right now.

However, if you are an iPhone user, it may be sensible to take extra special care of your device going forward, as it has recently become more expensive to repair the screens on a number of different iPhone models. The price hike, which was quietly introduced by Apple, was first spotted by users on Reddit.

As a result of the increase, iPhone owners who do not currently have AppleCare+ coverage can expect to pay $20 more in the United States and £20 more in the United Kingdom in the event that they need a screen repair.

New Screen Repair Prices

The Apple Store was offline during the recent launch event for Apple's latest batch of iPhone products, including the iPhone 8, iPhone 8 Plus and iPhone X. However, before the store went back online, it appears the company made the decision to increase screen repair prices for a whole range of iPhone models.

Prior to the launch event, the cost of replacing an iPhone 7 screen at an Apple Store was $129 in the United States, and £136.44 in the United Kingdom. However, that has since increased by $20 or £20, depending on your region, with the new prices being $149 and £156.44, respectively. The exact same pricing now applies to the iPhone 6S.

The $20 or £20 price hike also affects other devices. Repairs for the iPhone 6S Plus and the iPhone 7 Plus were already higher, costing $149 prior to the recent launch event. After the Apple Store went back online, that price had also increased to $169. The changes first came to public attention on the news aggregation site, Reddit.

Other Regions and Exemptions

The screen repair price increase is seemingly in effect in other parts of the world too, and not just the United States and United Kingdom. In Australia, for example, the price for repairing an iPhone 7 or iPhone 6S has increased to AU$228.95, while screen repairs on the iPhone Plus versions now stand at AU$268.95.

It is worth noting that some iPhone models appear to be exempt from the bump in prices. The cost of repairing the screen of a standard iPhone 6, or an iPhone 6 Plus has not increased in line with more recent models. Owners of an iPhone SE and other older iPhone models also appear to have been spared the increase, at least so far.

These new prices apply to all iPhone owners looking to have their screen repaired in an Apple Store, without AppleCare+ coverage. Those with AppleCare+ coverage are unaffected by this particular increase and will still be able to have their screens repaired for the much lower price of $29.

With that being said, even AppleCare+ customers have not completely escaped the changes to Apple's pricing strategy, because the price of the coverage itself recently increased. Indeed, coverage for iPhone Plus models now costs $149 and the brand new iPhone X will cost a staggering $199 to cover in this way.

Prices For New iPhone Models

So far, the price for repairing the screens on the newly announced range of iPhone models remains unclear, although the expectation is that the iPhone 8 will follow the same pricing strategy, with the standard model costing $149 to repair, and the iPhone 8 Plus costing the higher amount of $169.

The iPhone X is not currently listed in the prices on Apple's website, but that particular model is being launched at a premium price and features a brand new edge-to-edge OLED screen. As a consequence of this, it seems likely that screen repairs on the iPhone X will be even more expensive.

Mobile network O2 recently carried out extensive research in the UK, as part of a new campaign to offer a free screen replacement to its customers. The extent of screen repair issues was laid bare, as it was revealed that 2.6 million people in the country had cracked their phone in the immediate aftermath of their purchase.

With the new screen repair prices introduced by Apple, it would be sensible for those purchasing the new iPhone 8 or iPhone X models to take extra precautions to avoid suffering the same fate.

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