Connect with us


Tesla myQ errors–quick fixes

We’ll walk you through how to troubleshoot your Tesla myQ errors.

A tesla electric vehicle and two smartphones showing the tesla app and the myq app on a purple backround for tesla myq error troubleshooting

At the end of 2022, Tesla and myQ partnered up so that the popular automatic garage doors could be controlled from any Tesla infotainment screen. That’s pretty cool, making the ungainly remote controls unnecessary.

At least while it was working correctly. Shortly after, Tesla owners started complaining about myQ errors. It seems that the original service was for a 30-day free trial, and the trial had ended.

Chamberlain, who makes myQ garage doors, ended up extending that trial to work out some bugs. Now the extended free trial is over, which could be a possible reason you’ve got issues.

If you’re still seeing errors on your Tesla infotainment screen, we’ve got some troubleshooting tips for you.

Possible solutions to Tesla myQ errors

myQ Chamberlain Smart Garage Control

The myQ Chamberlain smart garage control can make any garage door opener into a smartphone-controlled one. Signing up for a Tesla myQ integration 30-day free trial also gets you a free smart garage control for $0.99 to cover handling costs.

Check Availability
KnowTechie is supported by its audience, so if you buy something through our links, we may get a small share of the sale.
09/22/2023 07:25 pm GMT

Your subscription is over

You cannot use myQ garage doors with Tesla without a subscription. 

There is a one-year ($45), 5-year ($179), and 10-year ($299) subscription plan that you can easily find on the official myQ website.

The best part is that you get a 30-day free trial if you haven’t already been enrolled. As soon as the trial ends, this advanced feature will stop working unless you subscribe or purchase the premium plan.

Unlink and relink myQ account

If you already have a premium subscription, the error can be due to a minor software glitch.

A simple trick can work in this situation. Unlink the myQ account on your Tesla and link it again. Here’s how.

  1. Park inside your garage

    Park your Tesla inside your garage.

  2. Use the infotainment screen

    Tesla infotainment screen showing the car button

    Tap on the car icon at the bottom left.

  3. Find the Locks menu

    The image shows the settings for the exterior lights, safety and security features, and other controls of a tesla model 3 vehicle.

    Tap on the Locks menu entry.

  4. Look for myQ

    The image shows the settings for a tesla model 3, including notifications, locks, lights, and autopilot settings.

    Scroll down until you see myQ Connected Garage.

  5. Unlink your account

    The image is showing how to unlink myq from a tesla

    Tap on Unlink Account.

  6. Confirm

    Tap on Yes on the pop-up that appears.

  7. Relink account

    The image is showing the user how to link myq account to a tesla

    Tap on Link Account. A QR code will appear, scan this with the camera on your smartphone.

  8. Finish linking

    Enter your myQ account credentials.

Your Tesla is now connected to your myQ garage door opener. Set your garage location, and set the geofenced distance from your garage you wish it to close or open automatically.

We suggest a distance that is at least as long as your driveway so the garage door opener has time to work.

Update or reboot your Tesla firmware

Frozen tesla screen on a purple background
Image: KnowTechie

Tesla and myQ consistently add new features to their devices via software updates. Sometimes, a new update breaks more things than it fixes.

If so, report it as a bug and wait for the next firmware update. Or you can reset the Tesla screen, which might clear the error.

Forget your home Wi-Fi

Mobile phone with a wi-fi notifications on the purple background
Image: KnowTechie

Sometimes, the screen won’t show an error message, but you’ll notice that your garage door stays open as you drive away.

This could be from your Tesla’s internet connection transitioning from home Wi-Fi to cellular LTE.

Turning off the Wi-Fi connection and switching to LTE on your Tesla can do the trick.

Your myQ system also requires a stable Wi-Fi connection for it to work. If you’re having router troubles, your Tesla won’t be able to control the garage door.

Change myQ smart garage control’s battery

A person placing a new battery in the garage door opener
Image: KnowTechie

Many myQ garage door openers have a battery backup in case power goes out. This has a few-year lifespan and, like all batteries, needs replacing when it wears out.

You will get a notification on the myQ app when a battery needs to be replaced. There’s also a second battery you have to worry about in the remote control.

Replacing these batteries could resolve your Tesla myQ error.

If you’re still seeing Tesla myQ errors

In most cases, the solutions discussed above will fix the error.

If you’ve tried all these solutions and your myQ garage door is still acting up, don’t hesitate to contact Tesla or myQ support for further assistance.

What do you think? Is this something you’d use? Let us know down below in the comments or carry the discussion over to our Twitter or Facebook.

Editors’ Recommendations:

Follow us on Flipboard, Google News, or Apple News

I write about tech and gadgets, and in particular, smartwatches.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Deals of the Day

  1. Paramount+: Live Sports Starting at $2.50/mo. for 12 Mos. Sports - Try It Free w/ code: SPORTS
  2. Save $20 on a Microsoft365 subscription at Best Buy with a Best Buy Membership!
  3. Try Apple TV+ for FREE and watch all the Apple Originals
  4. Save $300 on a Segway at Best Buy, now $699

More in How-To