Your fancy iPad Pro might arrive bent, but don’t worry, Apple says it’s cool
Apparently, it’s ‘normal.’
Last month, YouTube channel JerryRigEverything‘s 2018 iPad Pro bending video went viral. At around the same time, we starting seeing reports on internet forums of other owners saying their iPad Pros were either bending easily or even curved out of the box. Did Apple have another #Bendgate on its hands?
If you recall, the last #Bendgate occurred when multiple reports of the iPhone 6 Plus bending in people’s pockets came in. Any bending on a $799+ tablet is pretty disappointing, so what does Apple have to say about the issue?
In true Apple style, the company told The Verge that “Apple does not consider it to be a defect.” Apparently, the curve is a side-effect of part of the manufacturing process. Apple goes further, saying “[it] shouldn’t worsen over time or negatively affect the flagship iPad’s performance in any practical way.” Yeah, other than making your expensive, flagship tablet look like a $20 cheap knock-off.
It’s surprising that Apple seems to be shrugging this off
For such an image-conscious manufacturer, any defect is pretty heinous. To shrug it off like this? That just feels like a big F-U to their loyal fans because let’s face it, nobody else is buying the iPad Pro.
If you bought one and your precious hunk of aluminum and glass has the curve, you can try to replace it – but only if you’re within the 14-day return period. Even though Apple has confirmed the issue, there’s no sign of a recall or replacement plan yet.
Maybe continual pressure by the press and consumers will force them to recant, as in the iPhone 6s battery issues, and touch-screen issues, the butterfly keyboard issues on the MacBook, #Staingate on the MacBook Pro’s screen, or the iPhone 5’s power button issues.
The LTE model has more issues with bending
While the LTE model of the new iPad Pro seems to be more affected, due to the plastic strip on one edge that houses the LTE antenna, it’s not the only version. The Wi-Fi only iPad Pro also has claims of the bend. Apple also told The Verge that it wasn’t seeing higher-than-average return rates for the latest iPad Pro. It’s still early days in the release, so maybe that number will climb over time.
Perhaps the statement that Apple gave to The Verge was early damage control, while the company works out a real solution. Hopefully, that speculation comes true.
Your move, Apple.
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